Get your money back from a scam
Thousands of clients have used our Investigation Report to recover losses. We trace transactions, compile bank-ready evidence and guide you through chargebacks and platform reports. Start by securing a free consultation today—no obligation.
What you should know about our offer
We provide Investigation Services that result in a detailed Investigation Report and a clear, step-by-step Action Plan. With these, you (and your bank or platform) have the evidence and instructions needed to pursue a recovery on your own.
What you receive
- Evidence dossier: transaction tracing, wallet/platform links, and preserved screenshots/logs.
- Bank-ready summary: facts organized the way chargeback and fraud teams expect.
- Action Plan: scripts, templates, and escalation paths for banks, exchanges, and platforms.
- Timeline guidance: what to file first, and when to follow up.
How it works
- Free consultation: we assess eligibility and feasibility.
- Data collection: you share receipts, chats, wallet IDs, bank statements (as available).
- Investigation: we analyze flows and compile a verifiable report.
- Delivery & support: we hand you the report + action plan and guide first submissions.
Important notes
- Not a law firm: we don’t provide legal representation or seize funds directly.
- Best-effort process: outcomes depend on banks/platforms and response times.
- Privacy first: your documents are encrypted at rest and shared only with your consent.
- Transparent pricing: fixed-fee investigation; no surprise charges.
Our goal is to make your case credible, organized, and impossible to ignore. Start with a brief consultation to confirm eligibility and next steps.
Purchase an Investigation Report
Skip the free consultation and start the investigation process right away. Once your payment is processed, our team will schedule an introduction call to get you started.
Investigations led by a Certified Fraud Examiner
Fraud Investigation
Report
The service includes:
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Case Review
Initial scope, feasibility, and data gap check. -
Evidence Gathering
Receipts, chats, wallet IDs, platform logs, and screenshots. -
Investigation Report
Bank-ready report mapping transactions and counterparties. -
Recommended Action Plan
Step-by-step submissions for banks, exchanges, and platforms.
Full Support
Package
The service includes:
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Personalized Consultation
Dedicated analyst to manage case strategy and cadence. -
Implementation Support
Hands-on help preparing and filing submissions. -
Monitoring & Feedback
Follow-ups, escalation paths, and response guidance. -
24/7 Support Hotline
Priority responses during critical bank/platform windows.
Crypto Tracing
Report
The service includes:
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Asset Movement Investigation
Flow-of-funds tracing across wallets and exchanges. -
Perpetrators Investigation
Attribution signals, on-chain/OSINT links and indicators. -
Recommended Action Plan
Exchange submissions, freeze requests, and regulator routes.
Free Initial Consultation
Tell us what happened and we will estimate whether your case is worth pursuing. If not, we will be open and direct about it. If it is, we will get to work as soon as possible.
Request a ConsultationWe provide investigation and Crypto tracing services, and our services are not intended to replace the help of any local law enforcement agencies. If you’ve been scammed, we advise you to first turn to the relevant authorities in your country. See list here.
How it works
Review your case
Based on our experience, we perform preliminary checks to assess whether your case can result in a substantial retrieval of losses.
Gather the evidence
We collect every piece of evidence available from your interactions with the scammers and any transaction records you provide.
Investigation Report
We investigate your case and the entities involved to provide a detailed Investigation Report that banks and platforms can work with.
Action Plan
With the Investigation Report, you’ll receive a step-by-step action plan explaining how we believe you can retrieve your losses.
Expert Assistance
Our team can guide you through executing the recommended action plan and preparing submissions.
Get your money back
Once you follow the action plan and submit to the right channels, you could recover a substantial part—if not all—of your money.
Money retrieved
(Last Update: Dec 2024)
We provide tools and guidance to individuals and businesses in their pursuit of money they lost to scammers. Our goal is continually improving our services’ effectiveness, so we believe in openly displaying our results.
Get a free consultation
Why work with us?
We only take on cases we believe can result in a substantial retrieval and are therefore worth investigating. We are transparent when evaluating every case—if it can’t be done, we’ll say so. If there is a chance for full or partial retrieval, we’ll get to work immediately.
About usYour money back guarantee
Retrieving your losses can be a lengthy process, and it starts with our investigation. We must have your trust every step of the way. If, for any reason, you are doubtful, you can ask for a full refund within 14 business days.*
*Read Terms & Conditions
Beware of copycats & imposters
Scammers even pose as legitimate recovery companies and may try to impersonate us. Please remember: our official emails end with @moneybackrecovery.com. We will never ask you to send money via crypto.
Browse the full listIs your service provider a scam?
Use our Blacklist of known scams and frauds to check if a service you’re using is flagged. The list includes thousands of entities identified by us and regulators.
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The types of scams we can help you with
More about Money Back and our Fraud Investigation Services
About Money Back
Money Back has a single mission: protect people from fraud and help victims recover what is rightfully theirs. We do this by producing detailed Investigation Reports and a clear, step-by-step Action Plan you can use with banks, payment providers, exchanges and platforms.
Scams evolve constantly. While some patterns have stood the test of time, new variants appear every month. Our job is to stay ahead—tracking both new and old schemes—so we can advise clients on how to respond now and stay safe later.
Our goal is to be the team people turn to when they need expert guidance, practical tools and a credible report that gets taken seriously.
How do your Investigation Reports help retrieve losses?
Do all cases end with a successful outcome?
How do I know if I have a chance of retrieving my money?
Retrieve your money from a scam!
Thousands of clients used our Investigation Report to retrieve their losses. Start with a free consultation